Track Your Order
Enter your 7-digit order number and the delivery postcode to see the latest updates.
You’ll receive a 1-hour ETA on the day of delivery.
What you’ll see
- Order received / Processing – we’re preparing your gift.
- Despatched – handed to courier; tracking activates the evening before delivery.
- Goods out for delivery – on the van with a 1-hour ETA (sent by email).
- Delivered – shows delivery time and name/signature where available.
Still stuck? Email [email protected] or call
01380 871686 (Mon–Fri).